Ruby 
Contact Us
Our team strives to respond to all inquiries within 24 hours.
business Hours
Mon to Fri: 8:00am – 4:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed
DELIVERY HOURS
Mon to Fri: 10:00am – 2:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed
PHONE
(346) 394 9311
Monday to Friday 8:00am – 4:00pm
CONTACT FORM
FREQUENTLY ASKED QUESTIONS
1. What types of flowers do you offer for daily delivery?
We offer a wide variety of fresh flowers, including seasonal blooms, classic arrangements, and unique floral designs. You can choose from bouquets, centerpieces, and mixed arrangements.
2. How do I place an order for delivery?
You can place an order through our website or over the phone. For same-day delivery, please ensure you place your order by our designated cut-off time.
3. What is the cut-off time for same-day delivery?
Our cut-off time for same-day delivery is typically 9AM. Orders placed after this time will be delivered the following day.
4. Do you offer delivery on weekends and holidays?
Yes, we offer delivery on weekends and select holidays. Please check our website for specific holiday delivery options and availability.
5. What areas do you deliver to?
We deliver to Houston and the surrounding area. If you’re unsure if we deliver to your location, please contact us for confirmation.
6. What are the delivery fees?
Delivery fees vary based on distance and order size. You’ll see the delivery cost at checkout before finalizing your order.
7. Can I schedule a delivery for a future date?
Yes, you can schedule a delivery for a future date at the time of placing your order. Just select your desired delivery date during checkout.
8. What if the recipient is not home at the time of delivery?
If the recipient is not home, our delivery team will attempt to leave the flowers in a safe location, or we can return to deliver at a later time for an additional fee. We recommend providing special instructions for where to leave the flowers if no one will be home.
9. Do you offer subscription services for regular deliveries?
Yes! We offer flower subscription services where you can receive fresh blooms on a weekly, bi-weekly, or monthly basis. Contact us for more details and pricing.
10. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and online payment platforms. Payment details will be provided during checkout.
11. What is your return policy?
We want you to be completely satisfied with your purchase. If there are any issues with your order, please contact us within 24 hours of delivery, and we’ll work to resolve it.
12. How do I care for my flowers after delivery?
To keep your flowers fresh, trim the stems at an angle, change the water daily, and keep them in a cool place away from direct sunlight. We include care instructions with every delivery.
1. What services do you offer for weddings?
We provide a range of floral services, including bridal bouquets, boutonnieres, ceremony arrangements, reception centerpieces, and floral installations. We also offer rental options for vases and other decorative items.
2. How do I book your services?
To book our services, please contact us via our website or phone to schedule a consultation. During the meeting, we’ll discuss your vision, budget, and specific needs. A deposit is required to secure your date.
3. What is your pricing structure?
Pricing varies based on the types of flowers, arrangements, and overall complexity of your floral needs. We recommend setting a budget during your consultation, so we can create a custom proposal that fits your vision and financial plan.
4. Do you provide consultations?
Yes! We offer in-person or virtual consultations to discuss your floral preferences, wedding theme, and any specific ideas you have in mind. Consultations can be scheduled via our website.
5. Can I see examples of your work?
Absolutely! We have a portfolio of previous weddings featured on our website and social media. We also encourage you to bring any inspiration images to your consultation.
6. Do you have a minimum order requirement?
Yes, we do have a minimum order requirement, which varies depending on the time of year and complexity of the arrangements. We can provide specific details during your consultation.
7. What flowers are in season for my wedding date?
We always aim to use in-season flowers for freshness and budget considerations. During our consultation, we’ll provide you with options based on your wedding date and preferred aesthetic.
8. How far in advance should I book my florist?
We recommend booking your florist at least 6-12 months before your wedding date to ensure availability, especially during peak wedding seasons.
9. Do you deliver and set up on the wedding day?
Yes, we offer delivery and set-up services on your wedding day to ensure everything is arranged perfectly. Additional fees may apply based on location and the complexity of the setup.
10. What is your cancellation policy?
Our cancellation policy is detailed in your contract. Generally, deposits are non-refundable, but we will work with you to reschedule if needed.
11. What happens to the flowers after the wedding?
You can choose to take the flowers home, or we can help arrange for donation to a local hospital or charity. Let us know your preference!
12. Do you offer packages or customizable options?
We offer both pre-designed packages for common wedding styles and fully customizable options to meet your unique needs. We’ll help you find the best fit during your consultation.
As you embark on this beautiful journey together, I would be honored to bring your floral vision to life. My passion for flowers goes beyond mere aesthetics; I believe they should tell your unique love story. I will work closely with you to design stunning arrangements that perfectly complement your special day.
Ceremony Blooms
Bridal Bouquets
